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Return To ShopWe are BASE53, doing business as Base53 (“Company,” “we,” “us,” “our“), a sole establishment registered in Dubai, United Arab Emirates, under company license # 1045589. Operating from Al Gharb, Al Musalla, Sharjah, United Arab Emirates, offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms of sale, conditions, policies, and notices stated here.
Base53! These Terms of Sale outline the terms and conditions under which products are supplied to you as a buyer on www.base53.ae (hereinafter referred to as the “Site”). The owner and operator of the site is Base53, a registered entity in the United Arab Emirates.
Please carefully read these terms before placing an order on the site. By submitting an order, you agree to be bound by these terms of sale immediately.
Supplier: Each product in your order is sold either by us or by local or international sellers.
Order Acceptance: Our acceptance of your order occurs when we notify you of acceptance in writing (e.g., via email or mobile messaging). If we cannot accept your order, we will inform you in writing or through a phone call and will not charge you for the product.
Payment: By placing an order, you authorize us or our third-party payment processor to process your credit or debit card details for the order amount. Accepted payment methods include the following:
– Credit card
– Debit card
For card payments, you agree to our third-party payment processor’s terms and conditions. We are authorized to create an account on your behalf with the payment processor and will not be liable for any resulting damage or loss.
You can cancel your order just before shipping for any reason.
Our Cancellation:
We may cancel your order(s) if:
– You fail to make a payment on time.
– You do not provide the necessary information within a reasonable time.
– You do not permit delivery or collection within a reasonable time.
– You attempt a bulk or multi-order purchase.
– Orders cannot be fulfilled due to product unavailability.
Delivery Costs: There is no delivery cost when you purchase from Base53.ae (Free Delivery)
Delivery Date: Delivery date information will be available on our site.
Delivery Delays:
– If an external event delays product supply, we will minimize the impact.
– If no one is available to receive delivery, we’ll guide you on rescheduling or collecting the product.
– If you don’t collect or arrange re-delivery after a failed attempt, we’ll cancel your order.
ID Requirement Upon Delivery: We may verify your identity or ownership of financial instruments to ensure proper delivery.
Delivery from Overseas: will handle the necessary customs clearance processes for international shipments as required by the applicable laws and regulations. As per UAE law, the minimum VAT on customs will be payable by customer (if applicable).
Title to Products: Product ownership transfers upon delivery and payment.
Invoice: We will send an electronic invoice to your provided email address.
Refer to our Returns Policy for specific conditions regarding returns.
– For faulty, wrong, or damaged products, you’ll receive a full refund, including return shipping costs.
– In other cases, we’ll refund the product amount, excluding original shipping fees, and you may cover return shipping.
Refund Procedure:
– Refunds vary based on payment method.
– Credit/debit card refunds take up to 15 days.
– Wallet refunds are immediate.
– Automated refunds apply to cancelled orders before shipping.
Governing Law: These Terms of Sale and any non-contractual rights or obligations arising out of or in connection with them shall be governed by and construed in accordance with the laws of the United Arab Emirates.
Dispute Resolution:
– If you are not satisfied with any products that you have purchased using our site, you should contact us through email, social media, WhatsApp, or by calling our call center at 00971 56 3969 366.
– If you are unable to resolve your issue within forty-five (45) days of notifying us of your issue, any disputes or claims arising out of or in connection with these Terms of Sale shall be referred to and finally resolved by arbitration under the Arbitration Rules and shall be subject to the exclusive jurisdiction of the courts in Dubai, United Arab Emirates.
Third Party Rights: A person who is not a party to these Terms of Sale has no right to enforce any of its terms.
Relationship of the Parties: Nothing contained in these Terms of Sales will be deemed or construed to create a relationship of partnership or joint venture between the parties.
Further Assurances: The parties will do and execute or arrange for the doing and executing of each necessary act, document, and anything reasonably within its power to implement and give effect to these Terms of Sale.
Assignment: These Terms of Sale will be binding upon and ensure the benefit of the parties and their respective successors and permitted assigns.
Entire Agreement: These Terms of Sale and the documents referred to or incorporated herein by reference contain the entire agreement between the parties.
Amendment: These Terms of Sale cannot be modified, varied, amended, or supplemented by you.
Severability: If any provision of these Terms of Sale is determined to be invalid, illegal, or unenforceable, that provision will be severed, and the remaining provisions will continue in full force and effect.
Force Majeure: Neither party will be liable for any loss, damage, or delay due to acts beyond the control of such party.
No Waiver: Any waiver by us of any of the provisions of these Terms of Sale will
not constitute a waiver of any other provision.
Survival: All provisions that, either expressly or by their nature, survive will survive suspension or termination of your membership of the site.
By accessing or using the website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you have any questions or concerns regarding these terms and conditions, please contact us.
Email: info@Base53.ae
Phone: +971 56 39 69 366
Al Gharb, Al Musalla, Sharjah, United Arab Emirates